General Terms of Delivery and Service of Carl Stahl GmbH, of Carl Stahl Nord GmbH and Carl Stahl Sued GmbH
Last updated: June 2017

General Terms

are quoted in SEK excluding VAT, based on exchange rates and commodity prices applicable at the date of the current price list. Carl Stahl AB has the right to change prices in case of major differences in currency and raw material prices.
Discounts are given according to customer agreements on the current price list. The discount applies when the order value exceeds 500 SEK net.
Free from our warehouse or as otherwise agreed. General delivery provisions according to NL09 apply.
20 days net from date of invoice. Interest for late payment is charged from the due date.
Ev. Complaints must be made in writing no later than 8 days after receipt of the goods. Information on the order number, date and reason for the complaint must be stated.
Returned goods must be approved by Carl Stahl AB before return. A return note from Carl Stahl must be sent with the goods. Goods are returned immediately and freight is always paid by the consignor. A 20% deduction will be made on the net invoiced amount. Ready-made goods and goods in cut special lengths will not be taken back.
Unless a shorter limitation period is agreed by the Parties, the guarantee period for claims for defects in new products is one year from the date of invoice. This shall not apply to the limitation period for claims for damages in the case of claims for injury to life, limb or health, if the damage isattributable to our negligence or wilful misconduct, proven and proven by us.infringement. This limitation period shall also not apply to claims for compensation for other damages if the damages are caused by our negligent or intentional breach of duty.
8. We retain title to the product until we have received the claims relating to the delivery contract. If the customer acts in breach of the contract, in particular in the event of late payment, we have the right to take back the delivered goods. This does not imply withdrawal from the contract unless we expressly state this in writing.


8.2. If we are in a continuing business relationship with the customer, the retention of title to the delivery item extends to all outstanding claims to date.


8.3. The customer has the right to resell and process the goods delivered in the ordinary course of business. In this case, however, the customer already assigns to us all claims arising from the resale to the buyer or third parties to the extent of all ouroutstanding claims. The customer is authorised to collect the claims arising from the sale himself; this does not affect our right to collect the claims. However, we undertake not to notify the purchaser or third parties of the sale as long as the buyer meets its payment obligations to us and no petition for bankruptcy or composition proceedings has been filed and no payments have been received. The ordering party undertakes to provide us on request with all necessary information and documents relating to the assigned claims.


8.4. If the customer processes or modifies goods supplied by us, we acquire joint ownership of the new goods in proportion to the value of our product in relation to the other modified goods at the time the modification is made. The above provisions shall apply accordingly to the new goods resulting from the modification.


8.5. In accordance with the above provisions, the customer also assigns to us any claims against third parties arising from the combination of the products supplied by us with immovable property.


8.6. To the extent that the value of the securities under the agreed retention of title condition exceeds our requirements by more than 20%, we are obliged, at the request of the customer and at our discretion, to release the securities in anamount exceeding the value of the security.

Customized products cannot be returned. Any returns must always be agreed in advance. Returns for which we pay the freight must be requested from us before dispatch with written shipping instructions. If the return is due to reasons beyond our control, the amount to be refunded will not exceed 80% of the ex works price. The product and packaging must both be in saleable condition.
Any disputes concerning this Agreement shall be settled in accordance with Finnish law and by the Turku City Court.

Special Shipment Terms

Special Conditions for Work Performance

Special Terms for trainings and seminars